At ILOP Optical Centers, your satisfaction is our goal.

We listen carefully to every request to offer you timely and personalized support.

Do you have questions about orders, shipping, or returns?

Visit our FAQ page, chat with us, call us, or send an email to our customer service team – we’ll be happy to assist you as quickly as possible.

Want to contact an ILOP optical center?

Find the one nearest to you with our store locator, or use WhatsApp, fill out the contact form on this page, visit the dedicated page for the center, or call us directly during opening hours.

Online Order Assistance

For online orders and information about shipping and returns, we invite you to visit our FAQ page, use our online chat, contact us by phone – Monday to Friday from 9:00 AM to 1:00 PM and from 2:30 PM to 5:00 PM – or send an email to our Customer Care team.