Welcome to the Alma Payment Page

Alma is a payment service that allows you to split the cost of your purchase into multiple interest-free installments, making your shopping experience more flexible and accessible. It’s a secure, fast, and easy-to-use method accepted in many online and physical stores.

How does the 2, 3, or 4-installment payment option with Alma work?

With Alma, you can split your purchase into 2, 3, or 4 interest-free installments. The total amount will be divided into equal payments, which are automatically charged to the debit or credit card provided at checkout.

• The first installment is charged immediately upon order confirmation.

• The following installments are automatically charged every 30 days.

• After the purchase, you’ll receive an email with your payment schedule and a reminder 3 days before each due date.

Who can use installment payments with Alma?

To use Alma, you must:

• Be over 18 years old

• Make a purchase between €50 and €2000

• Use a valid payment card (Visa, MasterCard, Amex, or MasterCard prepaid)

• Use a card issued in Italy, France, Belgium, Spain, or Germany

• Virtual cards and cards with systematic authorization are not accepted

How do I make a payment with Alma?

• Add products worth between €50 and €2000 to your cart

• Choose Alma as your payment method and select the number of installments (2, 3, or 4)

• Enter your banking details as you would in a regular payment

• Your order will be confirmed immediately

Are there any additional fees or interest?

No, the service is completely free for users. The payment is simply divided into multiple interest-free installments with no hidden fees.

Can I repay the installments early?

Yes! You can repay the remaining amount early through the Alma portal, without any penalties or extra fees.

What happens if I return an order paid with Alma?

If you return an item, the refund will be processed as follows:

• If you’ve already paid part of the installments, Alma will refund you the corresponding amount

• If the order is canceled before the first charge, no amount will be withdrawn

• Once the return is confirmed, Alma will issue the refund directly to your card

Which cards can I use to pay with Alma?

✔ Accepted cards: Visa, MasterCard, Amex (issued in Italy, France, Belgium, Spain, Germany) and all MasterCard prepaid cards
❌ Not accepted: virtual cards and cards with systematic authorization

Are my payment details secure?

Absolutely! Alma uses advanced security technologies to protect your data. No banking information is shared with the store.

I have a problem with a payment—who can I contact?
If you have any questions or issues with a payment made through Alma, please visit Alma’s FAQ page.